The key to any well run business is in it's business procedures. From McDonalds to General Motors, these businesses have perfected the procedures that have made them into massive global companies. It's just as important for you to do the same for your online business. We will cover the process for creating the procedures below.

First off, you are going to need to know how to do the procedure you want repeated. You may have been doing it for months or it may be something entirely new to you. Either way, you must know it and know it well enough that you can explain it to someone else.

Next, you are going to write down all the steps to the procedure. I suggest that you use a numbered list and that you keep the steps in their correct order. Only use command words: shall, is required to, should, will and must. Avoid weak words that give options: optionally, can, and may. Ensure that you can follow the steps that you have written down.

Third, using a screen recording device, such as CamStudio or Camtasia Studio, record yourself performing the procedure. Talk the person who is going to be watching it through every step that they need to do in order to finish the task successfully. Now, package it up on a DVD or put it out on the web and make it available to your interns, contractors or employees.

The last step is to continuously improve the documentation and the procedure itself. Make sure you are getting feedback from those who are actually using the procedure in their day to day work. Once you have that feedback, incorporate those ideas into your system. The more times the documentation and procedure go through a review process the better they will be.